Marwan El-Sayed

Technical Support Engineer with 3+ years of experience supporting enterprise users across Windows, networking, and hardware environments. Proven track record troubleshooting complex Windows issues, analyzing system logs, and resolving performance and stability incidents for Lenovo enterprise systems at IBM. Expanding expertise into Linux system administration, cloud infrastructure, and Python scripting — with a strong interest in open-source technologies and a longterm goal of transitioning into nfrastructure or cloud engineering roles.