Martha charles

Community & Customer Care Pro with 2+ years managing online communities and member support. Since 07/2022, I’ve worked as a self-employed Creator & Community Manager in San Jaun, Trinidad. Skilled in moderation, de-escalation, Zendesk, Discord, and Meta Business Suite. I turn frustrated users into loyal members through fast, empathetic support and clear communication. Seeking remote Community Management or Customer Care roles. Available full-time, EST hours, and ready to start immediately.