MB

Mark Bilani

Customer Suport and Relations Manager

Albania UTC-5
English
Native
Remote Exp.
1-3 Years
US Overlap
Full Overlap
Availability
Immediate
Experience
12 yrs
Salary
$10k-$40k

I am a results-driven and versatile professional with over six years of combined experience in sales management, IT support, and account management. I bring a strong balance of technical expertise and business acumen, with a proven ability to drive revenue growth, optimize processes, and deliver high-quality customer experiences. Throughout my career, I have successfully managed customer relationships, negotiated complex deals, and consistently exceeded performance targets in competitive environments. My background in IT support has equipped me with the ability to solve complex technical issues, support large customer bases, and lead teams in fast-paced settings, while maintaining a strong focus on efficiency and service quality. I also have hands-on experience in software development, database management, and data analysis, enabling me to bridge the gap between technical and business operations. My approach is highly analytical and detail-oriented, supported by strong problem-solving skills and a commitment to continuous improvement. In addition, I have demonstrated leadership capabilities by managing teams, coordinating projects, and contributing to the implementation of new systems and operational strategies. I am adaptable, reliable, and capable of working both independently and collaboratively to achieve organizational goals. Fluent in English and Greek, I am comfortable working in international and multicultural environments and am motivated to contribute to forward-thinking companies where I can continue to grow professionally and add value.

At a glance

Level Lead
Experience 12 years
Education Bachelor's
Repair of Electronical Devices
Compensation $10,000 – $40,000/yr
$15/hr
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Mark — Coming Soon

Skills

Accounting Budget Management Planning Customer Service Customer Support Customer Support Management Customer Relationship Management IT Helpdesk Support

Membership Details

Member Since

April 3, 2026

Last Active

3 months ago