Marilyn Akinyi Oyoo

I’m a career switcher into tech with a strong foundation in Software Engineering and AWS Certified Cloud Practitioner, backed by over 5 years of professional experience in customer service, sales, and business operations. My transition into technology is driven by a passion for problem-solving, building scalable solutions and leveraging cloud technologies to improve efficiency and user experience. Through my software engineering training, i’ve developed skills in writing clean, maintainable code, understanding system design concepts, and working with cloud fundamentals on AWS, including core services, security, and cost optimization. Before moving into tech, I built a proven track record of delivering results—reducing service delivery time by 22%, increasing revenue by 30%, improving onboarding processes and supporting business growth through data-driven decisions. This background allows me to bring a user-focused mindset, strong communication skills and real-world business understanding into technical environments. I thrive in remote and collaborative teams, adapt quickly to new technologies and enjoy bridging the gap between technical solutions and business needs. I’m currently seeking entry-level or junior roles in software engineering, cloud or technical support where I can continue learning, contribute value and grow within a forward-thinking organization.