For Employers
Marie-Héloïse Lemoine

Marie-Héloïse Lemoine

Head of Account Management | Platform Adoption & Client Training | Fintech & Market Data Expert

Seeking: Customer Success Operations Manager · Account Management · Business Operations · Client Delivery Manager

France Paris (GMT+2)
English
Professional
Remote experience
3+ years
US overlap
Minimal / async
Availability
1 month notice
Experience
14 yrs
Compensation
$90k+

Highlights

  • RecentHead of Customer Success & Account Management

With over 13 years in client-facing roles across fintech, market data, and real estate data, I specialize in helping clients get the most out of complex data platforms — from onboarding and training to long-term adoption and value realization. I spent 9 years at FactSet working hands-on with leading French investment management firms and EMEA strategic partners. Day to day, that meant deep platform training, individual and group onboarding sessions, workflow consulting, and being the go-to expert clients called when they needed to understand what the tool could do for them. I developed strong expertise in financial data, market data workflows, and the specific needs of asset managers and institutional investors. Since 2022, I've been leading the Account Management team at PriceHubble (real estate data & analytics), managing a portfolio of Tier 1 & Tier 2 accounts across France and Belgium and developing a team of Account Managers. Regardless of the title, what I enjoy most remains working directly with clients — understanding how they use a product, helping them unlock its full potential, and building the kind of trust that makes complex implementations actually stick.

At a glance

Level Lead
Experience 14 years
Education Master's
Business Administration with major in Finance
Compensation From $90,000/yr
Looking for
Full-time
Open to
Video Interview
Background Check
NDA
Messaging coming soon

Skills

Billing Business Analysis Financial Analysis Revenue Management Training and Development Account Acquisition Account Retention Active Listening B2B Conflict resolution Customer Relationship Management Customer Service Customer Support Email Support English Speaking Helpdesk Support Phone Support Product Knowledge SaaS Sales Support Calendly CRM Mailchimp Salesforce Zendesk Account Management Client Relationship Management Data analysis

Membership Details

Member Since

October 15, 2026

Last Active

5 days ago