Mahrukh Fazal

IT Support professional with experience in troubleshooting hardware, software, and network-related issues, providing technical assistance to end users, and managing Microsoft 365 environments. Skilled in user account administration, password resets, system maintenance, and customer support. Additionally experienced in document control, sales, and business analysis activities. Strong communication skills in English, Urdu, Hindi, and Punjabi, with a commitment to delivering excellent customer service and resolving technical issues efficiently. Currently expanding cloud computing knowledge through Microsoft Azure Fundamentals (AZ-900) studies. Seeking a remote IT Support, Help Desk, Technical Support, Administrative Support, or Customer Service role where I can contribute my technical skills, problem-solving abilities, and dedication to helping users and organizations succeed.