MAHMUT KIYBAR

I am a Customer Support & Customer Operations Specialist with 27+ years of international experience across customer service, technical support, CRM operations, customer onboarding and digital backoffice environments. I specialize in omnichannel customer support, including email, ticketing systems, CRM-based case management and customer communication. I am experienced in handling customer requests professionally, coordinating processes, maintaining accurate customer records and supporting customers throughout their journey. My background also includes virtual assistance, administrative support and working independently in international service environments. Two key strengths I bring are extensive international customer-facing experience and the ability to combine customer service with structured digital operations. Over more than 27 years, I have developed strong skills in problem solving, communication, process coordination and managing customer cases efficiently across different systems and service environments. I am now looking for a long-term remote or freelance opportunity in Customer Support, Customer Service, Customer Operations, Backoffice, Email Support, CRM, Customer Success or Virtual Assistance. I am particularly interested in roles that are well organized, digitally driven and allow me to contribute my experience to an international team while working independently and reliably. I am open to both part-time and full-time remote opportunities and am especially interested in companies looking for an experienced, dependable and customer-focused professional.