Mahmoud Al Quraan

I'm a case management and Monitoring & Evaluation professional with over 10 years of experience in humanitarian and migration programming, including a decade with the International Organization for Migration (IOM) in Jordan. I currently lead a team of Project Assistants as Project Focal Point, overseeing quality control on protection-sensitive case files, designing SOPs and training materials, and coordinating with donors, resettlement agencies, and cross-functional teams to keep large-scale operations running accurately and on time. Earlier in my career, I worked hands-on across the full M&E cycle — designing baseline and post-distribution monitoring surveys, configuring data collection tools, and producing analysis that informed program and cash-assistance decisions for NGOs including Action Against Hunger (ACF). My core strengths are workflow and SOP design, data quality and case processing, stakeholder liaison, and training/capacity-building — skills that transfer well beyond case management into program operations, administrative coordination, and training roles. I'm open to remote opportunities in case management, M&E, program/project operations, administrative coordination, or training and capacity-building, on a full-time, part-time, or contract basis.