For Employers
Magnus Alkaner

Magnus Alkaner

CUSTOMER SUCCESS | OPERATIONS | JAPAN MARKET

English
Native
Remote experience
3+ years
US overlap
4-6 hours
Availability
Available now

10 years fully remote. Founded and built a VIP Customer Success department from scratch at Mayflower, managing 16,500+ B2C accounts. Previously Quality Control Manager at Keywords Studios, architecting AI-powered QA workflows across enterprise clients. Trilingual: English (C2), Turkish (native), Japanese (N3) — led and retained the entire Japanese user segment. Based in Turkey, available immediately.

At a glance

Looking for
Freelance
Open to
Video Interview
NDA
Messaging coming soon

Skills

Customer Relationship Management Customer Support Customer Support Management Quality Control

Membership Details

Member Since

June 1, 2026

Last Active

5 months ago