Magnus Alkaner

Magnus Alkaner

CUSTOMER SUCCESS | OPERATIONS | JAPAN MARKET

English
Native
Remote Exp.
3+ Years
US Overlap
4-6 Hours
Availability
Immediate

10 years fully remote. Founded and built a VIP Customer Success department from scratch at Mayflower, managing 16,500+ B2C accounts. Previously Quality Control Manager at Keywords Studios, architecting AI-powered QA workflows across enterprise clients. Trilingual: English (C2), Turkish (native), Japanese (N3) — led and retained the entire Japanese user segment. Based in Turkey, available immediately.

At a glance

Looking for
Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Magnus — Coming Soon

Skills

Customer Relationship Management Customer Support Customer Support Management Quality Control

Membership Details

Member Since

June 1, 2026

Last Active

24 days ago