Madhav Raj

Customer-focused professional with over six years of experience in customer service, client relationship management, and account support across remote and office-based environments. Experienced managing a portfolio of 80+ clients, resolving enquiries, coordinating onboarding, maintaining accurate records, and delivering a high standard of customer care through phone, email, and virtual communication. Strong background supporting both B2B and B2C customers while consistently meeting performance targets. Highly organised, adaptable, and experienced working remotely with excellent communication, problem-solving, and relationship management skills. I'm a British citizen (I grew up in England) currently based in India.