M. Wasif Rahman

Results-driven customer service professional with 5+ years of experience in live chat, client communication, and relationship management. Currently supporting U.S.-based housing clients at Talibrate, handling multiple chats while maintaining high customer satisfaction. Experienced in multi-channel support at bKash and skilled in CRM tools, Microsoft Office, and Google Suite. MBA graduate from the University of Dhaka, seeking a remote role in customer support or client success.