Lucia Santos

MSc graduate in Techno-Anthropology with a focus on how technology is implemented, governed, and used in real organisational settings. I bring applied experience from contributing to an EU Horizon project, where I worked with interdisciplinary teams to analyse how digital platforms and data practices shape participation, decision-making, and real-world use. I combine qualitative research (interviews, workshops, stakeholder engagement) with a practical understanding of digital systems to support organisations in implementing technology in a way that is effective, compliant, and user-centred. Alongside my academic work, I have led operations in a high-pressure environment, coordinating teams, ensuring compliance with procedures, and solving day-to-day challenges—giving me a strong foundation in execution, organisation, and working with people. I am currently seeking remote opportunities in digital transformation, AI governance, UX research, or business analysis, where I can contribute to the responsible and effective use of technology in organizations.