Leza Holston

Leza R. Holston is a transformational Operations and CX Executive and the Founder & CEO of LexScale iQ, Inc., an enterprise AI-native legal evidence and intake platform. Backed by over 15 years of executive leadership, Leza specializes in high-impact operational turnarounds, enterprise technology integration, and cross-functional process redesign across legal tech, healthcare, SaaS, higher education, and global hospitality.  A certified Lean Six Sigma Black Belt, Leza consistently turns underperforming systems into high-yielding growth engines. Her track record includes lifting contact center service levels from 13% to 92%, securing $1.3M+ in grant funding, capturing $500K in annual savings via AI chatbot deployment, and retaining $12M enterprise client accounts.  Within just seven months of launching LexScale iQ, she engineered an end-to-end AI intake center from scratch, earning acceptance into prestigious accelerators including Nasdaq, Google Cloud, Microsoft, and FAU Tech Runway while positioning the venture for $1M in funding.