Leonardo Lavouras

I’m a Product Manager with over 6 years of experience driving digital product strategy and delivery across fintech, eCommerce, SaaS, and telecom environments. My work blends business vision, data-driven decision-making, and user-centered design to create scalable, profitable, and high-performing products. Throughout my career, I’ve led end-to-end product lifecycles—from discovery to delivery—working with cross-functional teams to translate business goals into clear, actionable outcomes. Key achievements include: ▪️ Drove R$2M (approx. $360K USD) in additional revenue in the first month of a major marketplace launch. ▪️ Increased net monthly revenue by ~R$800K (approx. $145K USD) by optimizing the user journey (Upsell/Cross-sell). ▪️ Grew a SaaS platform from 2K to 12K+ MAU (500% growth). ▪️ Reduced support workload by 60% by leading an AI chatbot integration. ▪️Increased Revenue Per User (RPU) by 45%, achieved 2.5x higher engagement, and a 10% conversion gain following the launch of a new Mobile App for one of Grupo Soma's brands. Recently, I’ve been deepening my expertise in Artificial Intelligence and workflow automation, applying no-code/low-code tools (like N8N) to streamline operations and enhance user experiences. I’m motivated by challenges at the intersection of fintech, AI, and eCommerce, where innovation meets measurable impact. Core Skills: Product Strategy • Fintech Products • AI & Automation • Payment Integration • Data Analysis • Product Analytics • Agile (Scrum) • Stakeholder Management • E-commerce Platforms • Funnel Optimization • API Integrations