Leah Stamper

I have built a strong foundation in resolving complex issues while delivering exceptional service in fast-paced remote environments. My experience using platforms such as Microsoft 365, Salesforce, Zendesk, and Epic EHR has strengthened my ability to quickly learn new systems, troubleshoot problems, and support both customers and internal teams. Throughout my career, I have been trusted to manage high-volume workloads, investigate and resolve discrepancies, maintain accurate documentation, and communicate technical information in a way that is easy to understand. Whether supporting healthcare operations, analyzing data, or assisting customers, I take pride in being detail-oriented, adaptable, and focused on delivering efficient solutions. I am currently pursuing a Bachelor of Science in Information Security at ECPI University, where I am expanding my knowledge of networking, cybersecurity, and IT systems. Combined with my professional experience, this education has strengthened my analytical thinking, technical troubleshooting, and commitment to protecting data while continuously learning new technologies.