Laarnie Lace

Hi! My name is Laarnie and I am a Customer Support Professional with over 10 years of experience supporting global clients across BPO, remote, and international work environments. I help business owners stay organized, keep customers happy, and ensure daily operations run smoothly 🏆. I’ve worked with ecommerce brands, real estate professionals, and service based businesses, handling everything from customer support to backend admin and CRM management. I’m comfortable working independently, following processes, and communicating clearly with clients and customers. 👉🏻 What I can help you with ✅Customer support via email, chat, and phone ✅Inbox and calendar management ✅CRM updates, data entry, and contact management ✅Shopify order processing and fulfillment tracking ✅ Inventory and stock management ✅Sales support and order management ✅Virtual assistance and admin support ✅Responding to customer and client inquiries professionally ✅Scheduling appointments and follow ups ✅Basic technical troubleshooting and remote support 🌟 Industries I’ve supported🌟 ✅ Ecommerce and online retail ✅ Real estate and property management ✅ Customer service and technical support ✅ Sales and account management 👉🏻 Tools and platforms I’ve used ✅ Shopify ✅ CRM systems (various platforms) ✅ Gmail and Google Workspace ✅ Microsoft Office (Word, Excel, Outlook) ✅Remote desktop and ticketing tools ✅ Cloud based file management systems 🌟 Why clients like working with me 🌟 🎯Over a decade of hands on customer support and virtual work experience 🎯 Strong attention to detail and accuracy 🎯Reliable, consistent, and easy to work with 🎯 Quick learner with minimal supervision needed 🎯Professional communication and customer first mindset If you’re looking for a virtual assistant who can handle both customer facing tasks and backend admin work, I’d love to help support your business.