Koushik Das

Engineering leader with 14+ years of experience driving technology strategy, building high-performing global engineering organizations, and delivering business-critical platforms across Agentic AI, Voice AI, telecom CPaaS, logistics, banking, and cloud-native ecosystems. Currently leading engineering strategy, architecture, and delivery for production-scale Agentic AI and Voice AI platforms supporting 20M+ calls/day at 5,000 CPS per region across 100+ enterprise customers. Define AI product strategy and technology evolution for platforms targeting INR 300–500 Crore annual revenue, while driving architecture governance, engineering excellence, SRE, DevOps, security, and operational performance. Proven people leader managing 30+ engineers across multiple locations and time zones, with strong expertise in hiring, coaching, mentoring, succession planning, and building empowered engineering teams. Partner closely with product, business, security, and executive stakeholders to align technology strategy with business outcomes. Strong technical leadership across AI agents, multi-agent orchestration, LLM-powered applications, conversational AI, distributed systems, microservices, event-driven architecture, Kubernetes, and AWS/Azure/GCP. Architected enterprise messaging platforms processing 2B+ transactions/day and logistics platforms handling 15M+ transactions/day with 99.9% availability. Demonstrated business impact through ₹25M annual cloud savings (35%), 50% faster deployments, 40% improved release efficiency, 45% reduction in production incidents, and 30% improvement in platform reliability. Recognized for combining strategic vision, technical depth, execution discipline, and talent development to scale organizations, accelerate innovation, and deliver measurable business value. Core strengths: Engineering Strategy, AI Transformation, Organizational Leadership,Talent Development, Architecture, Product Engineering, Cloud Transformation, SRE/DevOps, Stakeholder Management