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Kim Baumann

Kim Baumann

Customer Success Manager | Driving Adoption, Retention & Strategic Customer Outcomes | SaaS | Enterprise Accounts

United States UTC-5
English
Native
Remote experience
3+ years
US overlap
6+ hours
Availability
Available now
Experience
3 yrs
Compensation
$90k+

I help SaaS clients turn technology into daily outcomes. I enjoy building meaningful relationships and guiding them to adopt tools in ways that make their work easier and more effective. I’ve managed high-touch books of 140+ accounts spanning enterprise and strategic segments, focusing on adoption, retention, and customer success outcomes. My approach is hands-on, proactive, and collaborative, and I thrive on solving challenges while helping customers achieve real, measurable results.

At a glance

Level Junior
Experience 3 years
Compensation From $90,000/yr
Looking for
Full-time Part-time
Open to
Video Interview
Background Check
NDA
Messaging coming soon

Skills

Customer Relationship Management Strategic Planning Account Retention SaaS Onboarding Revenue Management

Membership Details

Member Since

February 4, 2026

Last Active

8 months ago