Kien Vo

Remote-ready operations and process improvement professional who builds systems that run without hand-holding: 26+ Power Automate workflows, self-serve Excel dashboards, standardised SOPs, and AI-assisted tools deployed across 34+ locations in Vietnam and extended to Cambodia. Day-to-day coordination with IDP regional and global teams in Australia and India runs primarily through written channels, with scheduled calls only when timezones align. Microsoft 365 and Power Automate capabilities developed entirely through self-directed learning and applied directly in production, starting from a foundational MOS certification in 2019. Writes clearly in English; built for async collaboration.