Kevin Ludwig

Strategic operations leader with 13+ years driving technology transformation, reporting modernization, and operational resiliency across hospitality, industrial automation, and utilities. I currently lead strategic operations at Hilton for an organization supporting 3,500+ hotels and roughly 500 team members, managing a team of 7 and a portfolio of concurrent modernization initiatives. Recent work includes securing executive approval for $500K+ in technology investment, leading enterprise recovery after a server failure that destroyed a decade of reporting code and halted all reporting and automation, and migrating 66 reports and tools to AWS two months ahead of schedule. Earlier, I raised a sales survey program's completion rate from 23% to 89% in six months and cut business development research time from 5 hours to 30 minutes through AI workflows. I'm looking for a fully remote Director or Senior Manager role in strategic operations, business operations, or technical program management, ideally somewhere with real modernization work to do and executive stakeholders to bring along.