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Kevin Anonuevo

Kevin Anonuevo

Technical Operations & Customer Success Specialist | 11+ Years in Tier 3 Support & Retention Strategy | Operations & Admin Support

Philippines UTC-5
English
Professional
Remote experience
3+ years
US overlap
Full overlap
Availability
Available now
Experience
11 yrs
Compensation
$10/hr

I can help you build the best customer satisfaction team and run the operations of your customer service team flawlessly. My 11 years of high-stakes experience as a final-tier resolution point have prepared me to act as a strategic gatekeeper for your operations. I specialize in dismantling administrative friction and performing structural audits of support workflows to identify the root causes of churn. Whether it is navigating HIPAA-compliant data or manually recalibrating complex technical ecosystems, my priority is always the long-term viability of the account and the continuity of your business. I don’t just manage tasks; I bring a level of technical sophistication and operational agility that ensures high first-call resolution and total account recovery. I am eager to discuss how my "final-tier" methodology can bring peace of mind to your team and turn your customer service department into a cornerstone of your company’s growth.

At a glance

Level Senior
Experience 11 years
Education Associate
Computer Hardware Servicing NC2 Certified
Compensation $10/hr
Looking for
Full-time
Open to
Video Interview
Paid Trial
Background Check
NDA
Messaging coming soon

Skills

CRM Customer Support Administrative Support Technical Support Medical Virtual Assistant

Membership Details

Member Since

March 22, 2026

Last Active

6 months ago