Kenneth Mhel “Ken” Flores

I am an experienced customer/technical service rep. I assisted customers with a wide range of concerns, including troubleshooting hardware and software issues, resolving account-related inquiries, and providing technical guidance for various products. More recently, I transitioned into an administrative role supporting multiple healthcare clinics remotely. In this capacity, I am responsible for managing and reviewing patient records, ensuring data accuracy, coordinating patient follow-ups, monitoring clinic-related workflows, and communicating with both patients and healthcare providers. My role requires a high level of attention to detail, organization, and accountability, as even small errors can impact patient care and clinic operations. My combined experience in customer service, technical support, and healthcare administration has given me a well-rounded skill set that includes client communication, technical troubleshooting, data management, administrative support, and process coordination. I take pride in being dependable, detail-oriented, and committed to delivering high-quality results while continuously seeking opportunities for growth and professional development.