Keenan Rossouw

Results-oriented IT Support Specialist with 2+ years of hands-on experience in hardware/software troubleshooting, user training, and root cause analysis in educational and public sector environments. Recent BCom Honours in Business Informatics (Cum Laude) graduate from the University of South Africa, complemented by multiple Cisco CCNA certifications (Routing & Switching, Enterprise Networking, Security & Automation, Cyber Ops). Strong problem-solver skilled in delivering reliable technical solutions, optimizing system performance, and supporting diverse teams. Eager to contribute technical expertise and adaptability to dynamic IT roles, with openness to relocation or remote work.