Katherine Domenichella

I’m a senior technical writer with 10 years of experience creating customer-facing documentation for SaaS, enterprise software, and other highly technical products. I specialize in turning complex technical information into clear, usable content that supports customer success. My experience includes in-product help, HTML and PDF documentation, structured authoring, information architecture, release-based publishing, and documentation lifecycle management across cloud, enterprise storage, mainframe, medical software, and semiconductor environments. I’ve led large documentation rewrites, supported monthly release cadences, partnered closely with engineering/UX/DevOps/product teams, and built scalable content systems that improve usability and discoverability. Tools: MadCap Flare, oXygen XML Author, DITA/XML, SDL Tridion Docs, Ixiasoft, Zoomin, Jira, Confluence, SharePoint, GitHub, Bitbucket, HTML/CSS, Camtasia, Adobe Premiere Pro On a personal level, I’m a cat mom, daughter, sister, and friend who runs Taking Back Kate, a personal blog I started in 2024, sharing the highs and lows of my weight loss journey, some tips and tricks, and in-depth reflections. You can check that out at https://taking-back-kate.com/ -- enjoy! Certified ScrumMaster | Toastmasters leader | Always learning | Blogger