Karabo Maphupha

I am a VIP Account Manager and multilingual specialist with extensive experience in the iGaming sector. I specialize in client retention, CRM optimization (Salesforce, Zendesk), and AI automation to deliver premium, personalized customer experiences. A native English speaker, I also hold advanced proficiency in Spanish (C1) and speak several other languages. I thrive in high-pressure environments, utilizing strong analytical thinking to solve complex issues and build long-term professional relationships.