Kanishk Singh

Customer Success professional with 5+ years of experience in customer relationship management, account management, onboarding, stakeholder engagement, and driving successful delivery of technology solutions. Experienced in managing enterprise customers across the customer lifecycle, from onboarding and implementation to adoption, governance, renewals, and expansion opportunities. Strong understanding of SaaS, Salesforce, MuleSoft, integrations, data and BI solutions, with the ability to work closely with both business and technical stakeholders. Skilled in conducting QBRs/MBRs, tracking customer health and success metrics, managing escalations, identifying risks and opportunities, and partnering with internal delivery and sales teams to ensure customer satisfaction and business growth. Looking to leverage my customer-facing experience, technical understanding, and consultative approach in a Customer Success Manager role focused on building long-term customer relationships and driving measurable customer outcomes.