Julia Miller

Healthcare administrative professional with 8 years of pharmacy experience and a strong background in customer service, healthcare operations, and patient support. Currently completing advanced training in Medical Billing and Coding with a focus on CCS certification. Skilled in healthcare administration, insurance processes, documentation review, data entry, HIPAA compliance, medical terminology, and revenue cycle concepts. Throughout my career, I have worked closely with patients, providers, pharmacies, and insurance companies while maintaining accuracy, professionalism, and attention to detail in fast-paced healthcare environments. My experience includes pharmacy operations, claims support, patient communication, healthcare documentation, problem resolution, and administrative coordination. In addition to my healthcare experience, I have call center and customer service experience supporting high-volume inbound interactions, resolving customer concerns, documenting information accurately, and meeting performance expectations. These experiences have strengthened my communication, organization, multitasking, and critical thinking skills. I am actively pursuing remote opportunities in provider enrollment, credentialing, prior authorization, insurance verification, revenue cycle management, patient access, medical billing, claims processing, and healthcare administration. I thrive in remote work environments, learn new systems quickly, and am committed to providing excellent service while supporting organizational goals. My goal is to continue building a long-term career in healthcare administration where I can leverage my healthcare knowledge, customer service expertise, and growing medical billing and coding education to support patients, providers, and healthcare organizations.