Josue Ledesma

Microsoft 365 Collaboration Engineer with 8+ years designing and operating enterprise-scale collaboration platforms supporting 5,000+ sites and 20,000+ workloads. Subject matter expert across Teams, SharePoint Online, OneDrive, and Exchange Online, specializing in governance, security, and large-scale migrations. Proven Tier 3 escalation engineer with strong background in automation (PowerShell, Power Platform), incident response, and tenant-level architecture in complex enterprise environments.