Josie Gore

Patient Access and Healthcare Operations professional with 10+ years of experience in patient scheduling, registration, insurance verification, care coordination, medical interpretation, and healthcare administration. Experienced in high- volume healthcare call center environments, supporting patients with appointment scheduling, demographic and insurance verification, referrals, pre-service requirements, and healthcare documentation. Skilled in electronic health record systems, remote healthcare operations, HIPAA compliance, and providing compassionate, patient-centered service. Experienced in managing multiple priorities while maintaining accuracy, efficiency, and professionalism. Fluent in English, Haitian Creole, and French.