Jorge Antonio Vichi Lozada

IT Support and Network Administrator with 6+ years of experience managing IT infrastructure, end-user support, and network environments in enterprise and broadcast media organizations. Experienced in LAN/WAN administration, Windows environments, user and access management, hardware/software troubleshooting, and IT service operations. Proven ability to resolve incidents, maintain systems availability, and support business continuity. Background as Broadcast Engineer provides strong expertise in signal systems, media infrastructure, and real-time technical operations under pressure. Key strengths include: • IT Support & Helpdesk (Tier 2 specialist) • Network Administration & Infrastructure Monitoring • Windows Systems & User Management • Hardware & Software Troubleshooting • Incident Response & Documentation Currently working in international media organization, supporting critical IT operations and users in production environments.