John Paul Calibo

I am a results-driven Sales and Customer Service professional with extensive experience in the telecommunications industry, consistently recognized as a Top Seller for exceeding sales targets and delivering exceptional customer experiences. Due to my strong performance, leadership potential, and deep product knowledge, I was promoted to Team Lead and Floor Support, where I coached agents, provided real-time assistance, and supported daily sales operations to drive team success. I bring a solid background in sales, retention, and customer support, combined with hands-on experience in AI-driven marketing, sales funnel optimization, and automation. I have successfully handled inbound and outbound sales, upselling, account management, and customer retention while maintaining high-quality service standards. In addition, I specialize in SDR (Sales Development Representative) Training, helping individuals and teams improve their cold calling, lead generation, objection handling, and appointment-setting skills. I focus on practical, results-based coaching that builds confidence and drives measurable performance. My career reflects adaptability, accountability, and a strong commitment to continuous improvement—ranging from frontline sales execution to leadership and training in modern, AI-enabled sales environments.