John Crawford

I am an experienced Operations and Sales Support professional with over 10 years of hands-on experience supporting small and medium-sized businesses across administration, scheduling, customer communication, and day-to-day operations. I have run and supported businesses end-to-end, which means I understand how important organisation, clear communication, and follow-through are to keeping operations running smoothly. I am comfortable managing inboxes, responding to customer enquiries using templates or SOPs, coordinating schedules, booking services or installers, updating job statuses, and keeping internal systems accurate and up to date. I work best in structured environments with clear processes, checklists, and escalation paths. I am detail-oriented, reliable, and calm under pressure, and I know when to escalate issues rather than improvise. Business owners value me because they can trust that tasks will be handled properly without constant supervision. I am looking for a remote, ongoing role where I can support sales and operations, reduce admin workload, and help projects move smoothly from enquiry through to completion. I am comfortable working across time zones and communicating professionally with customers, suppliers, and internal teams. Available for part-time or long-term remote support.