joanna reilly

Data-driven Customer Success and Operations Lead with a proven track record of managing partner portfolios, leading high-performance teams, and optimizing service delivery. Adept at bridging the gap between operational excellence and client relationship management to maximize customer retention and drive revenue growth. Highly skilled in cross-functional collaboration, budget management, and utilizing CRM and analytics platforms to identify process improvements and resolve complex challenges. Trusted leader who thrives in fast-paced, multi-market remote environments