Jihan Nurfaiza

I'm a Virtual Assistant with 2+ years of experience. Supporting startup founders, solopreneurs, and remote teams with admin, calendar, and operations management. I specialize in turning scattered processes into organized systems ... from building structured filing systems to creating repeatable SOPs. Key achievements include reducing a multi-team organization's weekly admin workload by 30-40% through centralized documentation, and managing 25+ cross-team meetings end-to-end (minutes, follow-ups, scheduling) across six departments. I've also built Google Drive filing systems from scratch and streamlined async workflows for distributed teams. I'm currently looking for remote Virtual Assistant or Admin/Operations Support roles ... freelance or full-time ...where I can own a system end-to-end rather than just execute tasks, ideally with startups, e-commerce businesses, or consulting/coaching practices.