Customer Success & Business Operations Leader | Healthcare & Life Sciences | Enterprise Account Management | AI-Driven Productivity
Business Operations and Commercial Leader with 12+ years of experience in healthcare and life sciences, specializing in enterprise account management, business development, stakeholder management, and cross-functional project execution. Managed business portfolios exceeding USD 2 million annually, led teams across multiple regions, and delivered measurable results, including 23% revenue growth and 100% customer retention, through customer-focused operational improvements. I hold an Executive MBA from IIM Calcutta and an M.Pharmacy in Quality Assurance, combining healthcare expertise with strategic business leadership. I am seeking remote opportunities in Customer Success, Business Operations, Business Consulting, Strategic Partnerships, Project Management, or Enterprise Account Management, where I can help organizations improve customer outcomes, optimize operations, and drive sustainable growth.
Member Since
July 18, 2026
Last Active
a month ago