Jessica Vivian

I improve how work gets done in complex service environments. With a foundation in travel operations and service delivery, I specialize in identifying breakdowns across onboarding, documentation, and workflow execution—and building practical systems that bring clarity, structure, and follow-through. Find me on LinkedIn ---> www.linkedin.com/in/jessviv I’m particularly effective in fast-moving or ambiguous environments where processes are evolving. I translate chaos into documented, repeatable workflows, strengthen cross-functional coordination, and ensure execution aligns with intent. Experienced in both high-touch/VIP service models and the operational infrastructure required to support them. Focused on internal operations, enablement, and implementation roles where operational clarity drives performance.