JESSICA CONLEY

I am a detail-oriented Healthcare Administration and Medical Assisting Specialist with over a year of targeted academic and practical experience in operational workflows, telephone triage, and electronic medical scheduling systems. Driven by a passion for streamlining office management and delivering excellent patient support, I blend clinical workflow knowledge with foundational technical proficiency. Throughout my training and hands-on projects, I have consistently focused on efficiency, accuracy, and process improvement. Two key achievements include: Workflow & Scheduling Optimization: Standardized front-office scheduling protocols using modified wave scheduling, successfully reducing patient wait times and improving daily appointment handling efficiency by 20%. Automation & Scripting: Developed a custom Python data validation script to process, sort, and summarize continuous numerical records, reducing manual review errors and cutting data evaluation time by 30%. I am seeking a remote Medical Administrative Assistant, Patient Coordinator, or Healthcare Data Entry Specialist role where I can leverage my organizational, triage, and Python-backed analytical skills to support a growing telehealth or healthcare operations team.