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Jesna Jana

Jesna Jana

Engagement Manager

India UTC+5:30
English
Fluent
Remote Exp.
None
US Overlap
4-6 Hours
Availability
1 Month
Experience
8 yrs
Salary
$280k-$40k

Customer Success and Engagement Manager with 8 years of experience helping enterprise customers implement, adopt, and maximize value from SaaS platforms. Proven track record managing high-value enterprise accounts, leading digital transformation initiatives, driving product adoption, and partnering with Product, Engineering, and Sales to deliver measurable business outcomes. Experienced working with VP, Director, and C-suite stakeholders across APJ, managing complex implementations, executive business reviews, renewals, and cross-functional programs. Seeking a remote or hybrid Customer Success, Technical Account Management, or Enterprise SaaS consulting role where I can drive customer success, strategic partnerships, and long-term growth.

At a glance

Experience 8 years
Education Bachelor's
Business Administration
Compensation $280,000 – $40,000/yr
$17/hr
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Jesna — Coming Soon

Skills

Software Development Project Manager Customer Relationship Management Business Analysis Strategic Planning Ads Management Audience Analysis Campaign Building Artificial Intelligence Success Account Retention Conflict resolution SaaS Sales Support Shopify Brand Management Inventory Management Audience Engagement Active Campaign CRM Digital Marketing Freshdesk Freshworks CRM HubSpot CRM Marketing Automation Marketing Analytics Performance Marketing Account Management ChatGPT Bug Tracking Attention to Detail

Membership Details

Member Since

August 3, 2026

Last Active

23 days ago