Jerilyn Lee-Julian

Operations and customer service professional with 10+ years of experience in healthcare revenue cycle, accounts receivable leadership, client communication, and high‑volume workflow management. Proven track record of 90%+ productivity, managing 56+ accounts daily, and earning CRCR certification within 90 days. Experienced in leading AR teams, improving aging, denials, and cash acceleration, and creating SOPs, job aids, and workflow enhancements. Skilled with Microsoft 365, Copilot, EMR systems, QuickBooks, and multiple payer portals. Strong communicator with marketing experience using Canva for internal engagement. Seeking a remote operations, administrative support, revenue cycle, or client services role where accuracy, organization, and cross‑team collaboration are essential.