Jennifer Verardi

I'm a community builder with experience in strategy, content production, events, webinars, project management & implementation, feedback management, data analysis, customer success, customer support and team leadership. With over 10 years of experience across customer support, community building, advocacy, and social media, influencer marketing in SaaS and e-commerce environments, I bring a blend of strategic thinking, hands-on execution, and heart-led leadership. I’ve built and scaled communities from the ground up, supported them through growth and change, and partnered cross-functionally to ensure community insights meaningfully inform product, marketing, and customer experience. I genuinely have a passion for online communities, onboarding and scaling initiatives in real life as an entrepreneur and artist. At my core, I’m someone who loves building spaces—digital and in-person—where people feel seen, heard, inspired to participate, and supported to grow and reach their goals. My approach blends big-picture vision with practical systems, ensuring community programs are scalable, inclusive, and aligned with business goals while remaining deeply human.