Jennifer Okangbe

Jennifer Okangbe

Customer Success Specialist | Account Manager | Portfolio Operations & Risk Mitigation | Open to Global Remote Contracts

Nigeria UTC-5
English
Professional
Remote Exp.
< 1 Year
US Overlap
Full Overlap
Availability
Immediate
Experience
5 yrs
Salary
$50k-$80k

I Manage end-to-end customer lifecycles, account health, and payment compliance for a diverse portfolio of retail and business clients utilizing Pay-As-You-Go models. Key Responsibilities: Portfolio & Account Management: Autonomously drive client onboarding, lead generation, and relationship management, consistently meeting key performance indicators (KPIs). Financial Compliance & Remittance: Directly manage subscription and repayment cycles for assigned accounts, ensuring 100% accurate remittance to corporate accounts with zero discrepancies. Risk Mitigation & Retention: Monitor client portfolios daily to identify delinquent payment trends early; execute proactive outreach to resolve payment bottlenecks and prevent company asset loss.

At a glance

Level Mid Level
Experience 5 years
Education Bachelor's
Business Administration
Compensation $50,000 – $80,000/yr
$31/hr
Looking for
Full-Time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Jennifer — Coming Soon

Skills

Account Management Customer Relationship Management Performance Tracking Risk Management Customer Support

Membership Details

Member Since

June 13, 2026

Last Active

12 days ago