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Jennifer Okangbe

Jennifer Okangbe

Customer Success Specialist | Account Manager | Portfolio Operations & Risk Mitigation | Open to Global Remote Contracts

Nigeria UTC-5
English
Professional
Remote experience
Less than 1 year
US overlap
Full overlap
Availability
Available now
Experience
5 yrs
Compensation
$50k – $80k

I Manage end-to-end customer lifecycles, account health, and payment compliance for a diverse portfolio of retail and business clients utilizing Pay-As-You-Go models. Key Responsibilities: Portfolio & Account Management: Autonomously drive client onboarding, lead generation, and relationship management, consistently meeting key performance indicators (KPIs). Financial Compliance & Remittance: Directly manage subscription and repayment cycles for assigned accounts, ensuring 100% accurate remittance to corporate accounts with zero discrepancies. Risk Mitigation & Retention: Monitor client portfolios daily to identify delinquent payment trends early; execute proactive outreach to resolve payment bottlenecks and prevent company asset loss.

At a glance

Level Junior
Experience 5 years
Education Bachelor's
Business Administration
Compensation $50,000 – $80,000/yr
$31/hr
Looking for
Full-time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
Messaging coming soon

Skills

Account Management Customer Relationship Management Performance Tracking Risk Management Customer Support

Membership Details

Member Since

June 13, 2026

Last Active

4 months ago