Jeannel

I'm a customer-focused professional looking for part-time, remote email and chat support roles. I bring strong written communication skills, patience, and a genuine interest in helping people solve problems quickly and clearly. I've worked as a retail customer service representative and as a secretary/assistant, where I regularly handled customer inquiries, resolved issues, and managed communications under pressure. I'm comfortable multitasking across chat platforms, ticketing systems, and email, and I type quickly and accurately. I'm reliable, detail-oriented, and take pride in leaving customers with a positive impression. I'm available 10-20 hours per week during daytime hours, and looking for a part-time or freelance role where I can grow into more responsibility over time. I'm quick to learn new tools and software, and I thrive in independent, remote work environments where clear writing and follow-through matter most.