Jean Kenishi Carrera Yamasaki

I'm an IT Management graduate with strong problem-solving and communication skills. I seek an entry-level role in Customer Support or Level 1 Technical Support. I have experience in assisting users, troubleshooting software and workflow issues, and handling live interactions through independent streaming activities (Twitch). Comfortable working with technical tools, resolving issues under pressure, and providing clear support to users in real time. I strive to grow professionally in a remote support or help desk environment.