For Employers
JK

japheth mutai kiptoo

Customer Support Specialist (Chat) | Real-Time Assistance | Reducing Response Time & Solving Issues Efficiently

Kenya
English
Fluent
Remote experience
3+ years
US overlap
Full overlap
Availability
Available now

Customer-focused Chat Support Specialist with experience in delivering fast and professional real-time assistance to e-commerce customers. Skilled at handling multiple live chats simultaneously, troubleshooting issues, and resolving inquiries with empathy and efficiency. Passionate about providing excellent customer experiences that build trust and satisfaction. Available for immediate start and flexible remote shifts

At a glance

Education High School
Looking for
Part-time
Open to
Video Interview
Paid Trial
Background Check
NDA
Messaging coming soon

Skills

Customer Service

Membership Details

Member Since

March 30, 2026

Last Active

2 months ago