For Employers
Janaysha Ortiz

Janaysha Ortiz

Customer Service Agent

United States UTC-5
English
Professional
Remote experience
1-3 years
US overlap
Full overlap
Availability
Available now

In my previous roles with MTM Transportation, Hop Energy, and Yale New Haven Health, I handled high-volume inbound calls, scheduled appointments and transportation services, assisted with account troubleshooting, and maintained HIPAA compliance while managing sensitive information. I am experienced using EMR systems, CRM platforms, and remote support tools while maintaining professionalism and accuracy in fast-paced environments.

At a glance

Looking for
Full-time
Messaging coming soon

Skills

Financial Planning Invoicing Data Entry Email Handling Microsoft Excel Problem Solving Spanish Bilingual Teamwork Time Management Translation Typing Work Ethics Warm Calling Workflow Patient Care Medical Knowledge HIPAA Compliance ICD-10 Self-motivation

Membership Details

Member Since

June 1, 2026

Last Active

5 months ago