For Employers
Jana Dostalova

Jana Dostalova

Implementation & Operations Professional | Hospitality Tech & Customer Experience

Spain UTC+1
English
Fluent
Remote experience
Less than 1 year
US overlap
4-6 hours
Availability
Available now
Experience
12 yrs

Operations and project professional with experience launching and scaling an investor-backed hospitality business from pre-opening to operational maturity. Background combines operational leadership, project management, process improvement, business transformation, customer experience, and system implementation, supported by IT and business education and an early career in Microsoft Technical Support. Experienced in building operational structures, leading cross-functional initiatives, improving workflows, implementing systems and process change, and coordinating complex projects from planning through execution. Strong at creating structure in complex environments, aligning people, processes, and technology, and turning operational challenges into practical, scalable solutions.

At a glance

Level Lead
Experience 12 years
Education Master's
Systems Engineering, Information Technologies & Business Administration
Looking for
Full-time
Open to
Video Interview
Background Check
Messaging coming soon

Skills

Customer Relationship Management Operation Management Project Management Stakeholder Management Process Improvement Workflow Financial Planning Budget Management Customer Service Cost Accounting Financial Reporting Xero Artificial Intelligence Training and Development Back Office Support Customer Support Hotel Booking Technical Support Onboarding Coordination Microsoft 365 Problem Solving Team Leadership Teamwork

Membership Details

Member Since

August 21, 2026

Last Active

2 months ago