Implementation & Operations Professional | Hospitality Tech & Customer Experience
Operations and project professional with experience launching and scaling an investor-backed hospitality business from pre-opening to operational maturity. Background combines operational leadership, project management, process improvement, business transformation, customer experience, and system implementation, supported by IT and business education and an early career in Microsoft Technical Support. Experienced in building operational structures, leading cross-functional initiatives, improving workflows, implementing systems and process change, and coordinating complex projects from planning through execution. Strong at creating structure in complex environments, aligning people, processes, and technology, and turning operational challenges into practical, scalable solutions.
Member Since
August 21, 2026
Last Active
2 months ago