Jamesha Stewart

I'm an Account Specialist with 5+ years of experience in customer support, account management, and healthcare-related services. I genuinely enjoy helping people, solving problems, and being the person customers can count on when they need answers or support. Throughout my career, I've worked in fast paced environments managing customer accounts, resolving escalations, coordinating with multiple teams, and maintaining accurate documentation. I've also worked in healthcare support, assisting members with benefits, eligibility, and HIPAA compliant documentation. I'm also a Certified Hypnotherapist and recently earned my Medical Terminology Certification through AAPC. Those experiences have deepened my appreciation for empathy, communication, and creating positive experiences for others. I'm looking for a remote opportunity where I can continue helping people, contribute to a great team, and grow in customer success, account management, or healthcare support.