Jagan Paramadhas

Operational leader specializing in Medicare & Medicaid enrollment, CMS/state compliance, and high‑volume healthcare operations. I bring 7+ years of experience managing large teams, optimizing workflows, and driving measurable performance improvements across multi‑state Medicaid/Medicare programs. I’ve led teams of 30+ enrollment specialists, improved SLA outcomes through KPI‑driven strategies, and resolved complex eligibility and EDI/834 exceptions with precision. My background includes building Power BI dashboards, redesigning workflows, strengthening client relationships, and supporting audits with detailed documentation and RCA. Known for my ability to manage fast‑paced operations, collaborate cross‑functionally, and deliver consistent accuracy in regulated environments. I excel in remote settings that require independence, accountability, and strong communication. Core Strengths: Medicare & Medicaid Enrollment Operations CMS & State Regulatory Compliance EDI/834 Exception Management KPI Analysis & SLA Optimization Process Improvement & RCA Workforce Management & Capacity Planning Power BI, SQL, QNXT, iServe, MMW