Jacqueline Meza Arias

Results-driven Business Administration professional with 10+ years of comprehensive experience leading end-to-end multi-country Payroll and Human Resources for global service centers. Proven track record of spearheading large-scale process optimizations, compliance turnarounds, and cross-functional technology migrations across the US, LATAM, EMEA, and APAC. Expert in building high-performing asynchronous teams, utilizing data analytics to maximize SLA compliance, and collaborating with executive-level stakeholders to enforce strict payroll controllership. As Payroll Experience Manager, I established and managed a cross-functional, inter-regional professional payroll experience team distributed across Costa Rica, Spain, India, and Slovakia (Bratislava) to drive standard operating protocols. As Payroll Operations Manager, I directed full-cycle end-to-end payroll processing and validation workflows across LATAM (Brazil, Costa Rica, Colombia, and Argentina) for a rapid-growth workforce exceeding 18,000 employees. As Human Resources Manager, I engineered the ground-up build of the global HR infrastructure and multi-state payroll frameworks for a $55M private enterprise operating across five US states and three Central American nations. I would like a role that allows me to work from anywhere within my country, as usually commute times are very long in Costa Rica. I also look for a job that allows me to add value and that it's a daily job.