J Raul Rivera

J Raul Rivera

Senior Client Services Engineer

Italy UTC+0
English
Fluent
Remote Exp.
3+ Years
US Overlap
6+ Hours
Availability
1 Month
Experience
7 yrs

Senior Client Services Engineer with Seven years of experience in managing Microsoft Office 365 Azure, Active Directory, and Exchange Environments. Adept at troubleshooting complex IT issues across Windows and Mac OS platforms, ensuring optimal system performance. Proven ability to improve operational workflows, maintain network hardware/software, and deliver high-quality technical support. A detail-oriented professional with strong customer focus, ensuring system reliability and end-user satisfaction.

At a glance

Level Senior
Experience 7 years
Education Bachelor's
Bachelor Degree
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message J — Coming Soon

Skills

Security - Azure Active Directory Artificial Intelligence Azure Cloud Computing Compute Compute - VMWare Solution Google Cloud Internet of Things Internet of Things - IoT Core Networking Security - Front Door Customer Support Helpdesk Support IT IT Asset Management Mobile Service Phone Support SaaS Technical Support Adobe Onboarding AI Tools Attention to Detail ChatGPT Calendar Management Citrix Critical Thinking Decision Making Documentation Email Management

Membership Details

Member Since

May 5, 2026

Last Active

2 months ago